The information we collected and how we use it
If you submit an enquiry and respond to any of the requests for information in our feedback service you may as a result submit to us your email address. Access to your personal data, including your email address, is only provided to our staff and third parties who help us to process your enquiry and trusted business partners, whose products and services may save you money.
It is possible to ‘turn off’ the cookies in your browser and this will not affect the functionality of the web site.
How we protect your data
The internet is not a secure medium. However, we have put in place various security procedures as set out in this policy.
Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.
We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information
If you do not want us to have personal information about you, please do not submit it to us.
Passing on information about you
Please be aware that once you use our website or our Services, you will be regarded as having given your consent to us disclosing your personal information.
We may keep your information to deal with any potential complaints for a set amount of time. This will help us and the dedicated solicitor, track the progress of your claim. For all other events, we take the following steps to ensure your personal information and data is removed and deleted from our servers and computers.
Your personal information is kept on our records for a period of 6 years. Hereafter, all data is deleted and removed.
If we are unable to help with your enquiry, we will keep your personal information on our records for 1 year. Hereafter, all data is deleted and removed.
In accordance with the Data Protection Act 2018 & General Data Protection Regulation 2018 you have the following rights for your personal data.
- Raising a concern with an organisation
- How to access information from a public body
- Your right of access
- Your right to get your data corrected
- Your right to get your data deleted
- Your right to be informed if your personal data is being used
- Your right to limit how organisations use your data
- Your right to data portability
- Your right to object to the use of your data
How to contact Expert Law Limited
Please note that we record all telephone calls for quality monitoring, training, compliance and security purposes